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Terms & Conditions

Please read these terms carefully before using our website or engaging our buyer's agent services.

Last updated: June 2026

1. Agreement to Terms

By accessing ashbuyersagency.com.auor engaging Ash Buyers Agency ("we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

These terms apply to all visitors, prospective clients, and clients who use our website, request consultations, download resources, or engage our buyer's advocacy services across Australia.

2. About Our Services

Ash Buyers Agency provides independent buyer's agent and property advocacy services. We act exclusively for property buyers — we do not list properties for sale and do not receive sales commissions from vendors or selling agents.

  • Property search, research, and shortlisting
  • Due diligence coordination and risk assessment
  • Negotiation and auction representation on your behalf
  • Investment strategy guidance and portfolio support

Specific deliverables, timelines, and fees are outlined in your individual service agreement or engagement letter prior to commencement.

3. No Financial or Legal Advice

Information on this website is for general educational purposes only. It does not constitute financial, legal, tax, or investment advice. You should seek independent advice from qualified professionals — including accountants, solicitors, and financial planners — before making property decisions.

Property values, rental yields, and market conditions can change. Past performance is not a reliable indicator of future results.

4. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information about your goals, finances, and requirements
  • Respond promptly to requests for documents, approvals, or decisions
  • Conduct your own final review of contracts and reports before signing or exchanging
  • Meet agreed payment terms as set out in your service agreement

5. Fees & Transparency

Our fees are charged on a transparent fee-for-service basis unless otherwise agreed in writing. We do not accept undisclosed kickbacks or commissions from selling agents, developers, or third parties when acting on your behalf.

Any referral arrangements with corporate partners are disclosed to clients where applicable, in line with our commitment to transparency.

6. Website Use

You may not use this website to:

  • Upload malicious code or attempt unauthorised access to our systems
  • Scrape, copy, or redistribute content without written permission
  • Misrepresent your affiliation with Ash Buyers Agency
  • Submit false or misleading enquiry or form information

Free resources, checklists, and downloads are provided for personal use. Commercial redistribution without consent is prohibited.

7. Intellectual Property

All website content — including text, graphics, logos, guides, and downloadable materials — is owned by or licensed to Ash Buyers Agency and protected by Australian copyright law. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by Australian law, Ash Buyers Agency is not liable for indirect, incidental, or consequential losses arising from use of this website or reliance on general information published here.

Liability relating to professional services is governed by your signed engagement agreement and applicable Australian Consumer Law protections.

9. Third-Party Links

Our website may link to external sites such as social media platforms, government resources, or partner services. We are not responsible for the content, privacy practices, or availability of third-party websites.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes take effect when published on this page. Continued use of the website after updates constitutes acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of New South Wales.

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